# Support attachment guidance survey

Clarify support attachment instructions.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which attachment type was requested?

Answer: ____________________

## 2. What redaction instruction was unclear?

Answer: ____________________

## 3. What upload confirmation was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Read for attachment scope. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for redaction clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for confirmation. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Interpretation caution: Never upload private attachments here.