# Support feedback response survey

Improve feedback acknowledgments.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What did the response acknowledge?

Answer: ____________________

## 2. Which action statement was unclear?

Answer: ____________________

## 3. What follow-up expectation was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Read for acknowledgment scope. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for action clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for follow-up. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Interpretation caution: Not a feature commitment.