# Support knowledge article version survey

Explain help article currency.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What product version did it cover?

Answer: ____________________

## 2. Which label was unclear?

Answer: ____________________

## 3. What current-reference link was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Look for version scope.
2. Look for label clarity.
3. Look for reference need.

Interpretation caution: No assumption old instructions remain valid.


## Illustrative finding and follow-up

Observation: Articles omit their supported versions.

Action to test: Display the verified version scope.

Follow-up: After the proposed change, ask relevant participants whether this original issue still occurs: Articles omit their supported versions. Record what they experienced, including none or not applicable; changes in the sample do not establish causation.