If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

What language option did you find?
Which handoff instruction was unclear?
What translation limitation was missing?

Author notes / illustrative keys where applicable:
1. Read for language discovery. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for handoff clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for limitation awareness. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.