{
  "example_kind": "synthetic editorial worksheet; not product data/import",
  "layout": "lab",
  "dataset": {
    "heading": "Inspect the synthetic example",
    "headers": [
      "Scale label or disposition",
      "Synthetic count"
    ],
    "rows": [
      [
        "1: very dissatisfied",
        "1"
      ],
      [
        "2: dissatisfied",
        "1"
      ],
      [
        "3: neither",
        "2"
      ],
      [
        "4: satisfied",
        "3"
      ],
      [
        "5: very satisfied",
        "5"
      ],
      [
        "Not applicable",
        "3"
      ]
    ]
  },
  "derivation": "Valid ratings = 1+1+2+3+5=12. Top two = 3+5=8. Top-two-box = 8÷12×100≈66.7%. Three not-applicable cases are disclosed outside the rating denominator.",
  "result": "Score note: eight of 12 valid ratings select the two stated favourable labels, approximately 66.7%; three not-applicable cases remain separate.",
  "boundaries": [
    [
      "Observed",
      "Category labels and counts",
      "Supports a labelled eight-of-12 share."
    ],
    [
      "Unknown",
      "Comparability with another scale",
      "Do not equate top-two-box with NPS or an unlabeled average."
    ],
    [
      "Next check",
      "Pilot endpoint meaning and exclusion policy",
      "Preserve the rule when comparing later waves."
    ]
  ],
  "sources": [
    "pew"
  ],
  "related_existing": [
    "nps-survey",
    "survey-question-order"
  ],
  "calculator": {
    "mode": "ratio",
    "labels": [
      "Favourable valid ratings",
      "All valid ratings"
    ],
    "values": [
      8,
      12
    ],
    "unit": "% top-two-box",
    "integer": true,
    "subset": true
  },
  "published_next_steps": [
    {
      "slug": "nps-survey",
      "title": "NPS survey question and calculation"
    }
  ],
  "method_references": [
    {
      "id": "pew",
      "title": "Pew Research Center question design",
      "url": "https://www.pewresearch.org/writing-survey-questions/",
      "scope": "Wording and response-option consistency."
    }
  ]
}