If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Which commitment remained unclear? What dependency affected it? What renegotiation step was missing? Author notes / illustrative keys where applicable: 1. Read for commitment meaning. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. 2. Read for dependency context. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. 3. Read for renegotiation route. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.