If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

Which handoff detail was missing?
What time reference was unclear?
What acknowledgment would help?

Author notes / illustrative keys where applicable:
1. Read for handoff information. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for time clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for acknowledgment need. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.