# Team expertise discovery survey

Clarify expertise lookup information.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What expertise were you seeking?

Answer: ____________________

## 2. Which role description was unclear?

Answer: ____________________

## 3. What contact route was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Look for expertise intent.
2. Look for role clarity.
3. Look for contact need.

Interpretation caution: No private employee profiles requested.


## Illustrative finding and follow-up

Observation: Directories show titles without task expertise.

Action to test: Add voluntarily maintained expertise descriptions.

Follow-up: After the proposed change, ask relevant participants whether this original issue still occurs: Directories show titles without task expertise. Record what they experienced, including none or not applicable; changes in the sample do not establish causation.