If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. What action did the team agree? Which progress update was missing? What review question would help? Author notes / illustrative keys where applicable: 1. Read for action recall. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. 2. Read for progress context. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. 3. Read for review need. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.