If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

Which agreement was difficult to apply?
What exception occurred?
What revision discussion was missing?

Author notes / illustrative keys where applicable:
1. Read for application friction. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for exception context. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for revision need. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.