# Therapy practice admin survey

Assess practice administration experience.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which administrative step was confusing?

Answer: ____________________

## 2. What appointment information was missing?

Answer: ____________________

## 3. What communication format helped?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Read for admin friction. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for information need. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for format preference. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Interpretation caution: Do not request treatment information.