What task have you tried since training?
Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: learners cannot reproduce a task without the trainer.
Learning and training / Survey guide
Learning and training · Practical survey guide
Post-training support survey
Find support needed after applying new learning.
Opens product registration. Example questions are not imported automatically.
FOLLOW THE FEEDBACK
- Understand the context
What task have you tried since training?
- Investigate the friction
Where did you need additional help?
- Choose a next check
What follow-up resource would help?
A planning aid, not automated analysis of your answers.
A useful starting point
Questions to understand the actual experience.
Find support needed after applying new learning. Use the prompts relevant to your audience and allow people to skip situations they did not encounter. Keep response handling consistent with what you explain in the invitation.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.
Where did you need additional help?
Additional help needs locate the step where classroom guidance stopped supporting practical application. Offer an appropriate reference or support route, while separating a learning gap from constraints in the working environment.
What follow-up resource would help?
Turn the requested improvement into a testable next step. One illustrative action is: provide a short task walkthrough.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. What task have you tried since training? Where did you need additional help? What follow-up resource would help?
Download the questions as text ↓
Examples to adapt, rather than a validated research instrument.
Read the answers carefully
Keep the conclusion within the evidence.
Separate confidence from observed task performance.
Learners cannot reproduce a task without the trainer. This is a synthetic example, not a customer result. Separate confidence from observed task performance.
Before you send it
Check what your wording assumes.
Would you agree that everything about post-training support was clear and easy?
What task have you tried since training?
The first wording combines an assumed positive outcome with two different judgments. The revised prompt asks about a specific experience and permits an inconvenient or uncertain answer.
A worked interpretation example
From a comment to a practical next step.
Illustrative scenario. These are not customer results.
Keep the finding specific
Learners cannot reproduce a task without the trainer.
Choose an action to test
Provide a short task walkthrough.
Check the experience again
After trying the change, repeat “What task have you tried since training?” with people who experienced it. Check whether they still describe the original issue: learners cannot reproduce a task without the trainer. Compare explanations and sample context, rather than claiming the change caused an improvement.
From question to next step
Make the feedback useful.
Set the decision
Start with the decision: Find support needed after applying new learning.
Invite relevant voices
Invite people with relevant experience. Ask after someone has encountered the situation described in “What task have you tried since training?”, while they can still recall the details. For material testing, show the actual draft first; for planning, ask before the next relevant activity.
Choose an action
Provide a short task walkthrough.
Choose the response format
Make room for the explanation.
| Question | Suggested format | What to preserve |
|---|---|---|
| What task have you tried since training? | Optional short text | Retain the specific point or condition described; avoid replacing it with an unexplained rating. |
| Where did you need additional help? | Optional written explanation | Keep context that distinguishes different experiences. Separate confidence from observed task performance. |
| What follow-up resource would help? | Optional improvement suggestion | Keep the suggested change separate from whether it has been tested. Provide a short task walkthrough. |
Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.
Before you send it
Questions, answered.
Who should receive this questionnaire?
Learners and facilitators involved in the described activity. Ask only about steps each person encountered; do not treat a voluntary response sample as representative.
When should I ask these questions?
Ask after someone has encountered the situation described in “What task have you tried since training?”, while they can still recall the details. For material testing, show the actual draft first; for planning, ask before the next relevant activity.
What should I investigate in the answers?
Learners cannot reproduce a task without the trainer. This is an illustrative pattern to look for, not a claim about your respondents. Separate confidence from observed task performance.
What would a practical follow-up look like?
Provide a short task walkthrough. After trying the change, repeat “What task have you tried since training?” with people who experienced it. Check whether they still describe the original issue: learners cannot reproduce a task without the trainer. Compare explanations and sample context, rather than claiming the change caused an improvement.
How should I ask “Where did you need additional help?”?
Additional help needs locate the step where classroom guidance stopped supporting practical application. Offer an appropriate reference or support route, while separating a learning gap from constraints in the working environment. Use an optional written explanation when predefined choices would hide relevant context.
Can I use the questions in SurveyTeams?
Copy the prompts or download TXT, CSV, JSON, or a Markdown worksheet, then adapt them in your own survey. The CTA opens registration; it does not import this example automatically. Verify available features in your account.
Build with SurveyTeams
Draft your own post-training support questionnaire.
Use these examples to draft your questionnaire. Create a survey draft, add questions, and check the respondent preview in SurveyTeams. Additional features depend on your account and plan.
Create your survey in SurveyTeams
Opens product registration. Example questions are not imported automatically.
Learn about the product ↗Continue exploring