# Training needs interview survey

Clarify work problems before choosing training.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which task is difficult today?

Answer: ____________________

## 2. What prevents completing it successfully?

Answer: ____________________

## 3. What support besides training might help?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: people need system access rather than another course.
2. Obstacles to completing a task distinguish missing knowledge from tools, permissions or process conditions. Investigate those conditions before selecting training; a reported difficulty does not establish that additional instruction is the right remedy.
3. Turn the requested improvement into a testable next step. One illustrative action is: resolve access barriers before planning training.

Interpretation caution: Do not assume every problem is a skill gap.