If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. What language scope was described? Which terminology instruction was unclear? What review arrangement was missing? Author notes / illustrative keys where applicable: 1. Read for scope meaning. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. 2. Read for terminology. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. 3. Read for review need. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.