{
  "title": "Business travel planning survey",
  "questions": [
    "Which booking step took longest?",
    "What policy rule needed explanation?",
    "What information would help before booking?"
  ],
  "question_notes": [
    "The longest booking step identifies where the work-trip process consumed time. Clarify the step and dependency without collecting itineraries or assuming delay proves a policy fault.",
    "An unclear rule reveals where published travel guidance lacks an applicable example or official reference. Ask the responsible owner to clarify the process, without collecting itineraries or converting the survey into policy interpretation.",
    "Information needed before booking identifies a preparation gap in the travel process. Add current official guidance rather than treating the requested information as permission to book."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Optional short text",
      "reason": "Retain the specific point or condition described; avoid replacing it with an unexplained rating."
    },
    {
      "question": 2,
      "format": "Optional written explanation",
      "reason": "Keep context that distinguishes different experiences. Avoid itineraries and personal travel details."
    },
    {
      "question": 3,
      "format": "Optional improvement suggestion",
      "reason": "Keep the suggested change separate from whether it has been tested. Add approval guidance to the booking checklist."
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "note": "Examples to adapt. Not a validated instrument."
}