# Software trial feedback survey

Learn what a time-limited trial allowed someone to evaluate.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What did you intend to test during the trial?

Answer: ____________________

## 2. Which task could you complete?

Answer: ____________________

## 3. What remained untested?

Answer: ____________________

## 4. What information would help you decide on continued use?

Answer: ____________________

## 5. Which limitation affected your evaluation?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Identify the intended evaluation task before deciding whether a trial was useful.
2. Separate a successful task from simply visiting or configuring the product.
3. Record what was not tested so absence of evidence is not treated as a negative verdict.
4. Find decision information that remains missing rather than assuming an extension is always the answer.
5. Distinguish a plan restriction, time limit, and product gap when reviewing a limitation's impact.

Interpretation caution: Do not imply SurveyTeams currently offers a particular trial duration or plan.


## Illustrative finding and follow-up

Observation: Example users reach setup but cannot evaluate a needed workflow before deciding.

Action to test: Clarify the supported evaluation path and the actual offer terms.

Follow-up: After testing the action, revisit this original observation: Example users reach setup but cannot evaluate a needed workflow before deciding. Repeat the relevant experience prompts with people who encountered the change. Compare specific explanations and sample differences; do not claim causation from the before-and-after responses.