{
  "title": "Undo and recovery survey",
  "questions": [
    "Which change did you try to undo?",
    "Where did you look for recovery options?",
    "What explanation would help?"
  ],
  "question_notes": [
    "The change someone tried to undo identifies the action and scope that required recovery. Preserve the sequence without assuming all changes can be reversed.",
    "The recovery location reveals whether users can discover actual options after an accidental change. Improve references to supported recovery routes and limits, without implying that every action can be reversed or every record restored.",
    "A helpful explanation identifies the recovery route or scope users could not understand. Describe supported options and limits without promising restoration of every item."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Optional short text",
      "reason": "Retain the specific point or condition described; avoid replacing it with an unexplained rating."
    },
    {
      "question": 2,
      "format": "Optional written explanation",
      "reason": "Keep context that distinguishes different experiences. Do not promise recovery of permanently deleted data."
    },
    {
      "question": 3,
      "format": "Optional improvement suggestion",
      "reason": "Keep the suggested change separate from whether it has been tested. Explain undo scope where the action occurs."
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "note": "Examples to adapt. Not a validated instrument."
}