# Undo and recovery survey

Check how users recover from accidental changes.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which change did you try to undo?

Answer: ____________________

## 2. Where did you look for recovery options?

Answer: ____________________

## 3. What explanation would help?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. The change someone tried to undo identifies the action and scope that required recovery. Preserve the sequence without assuming all changes can be reversed.
2. The recovery location reveals whether users can discover actual options after an accidental change. Improve references to supported recovery routes and limits, without implying that every action can be reversed or every record restored.
3. A helpful explanation identifies the recovery route or scope users could not understand. Describe supported options and limits without promising restoration of every item.

Interpretation caution: Do not promise recovery of permanently deleted data.