# Visitor information center survey

Understand visitor-information needs.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What question brought you here?

Answer: ____________________

## 2. Which recommendation needed more context?

Answer: ____________________

## 3. What follow-up information was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Look for visit purpose.
2. Look for recommendation clarity.
3. Look for follow-up need.

Interpretation caution: Do not collect travelers' full itineraries.


## Illustrative finding and follow-up

Observation: Printed recommendations omit transport links.

Action to test: Add checked transport references to handouts.

Follow-up: After the proposed change, ask relevant participants whether this original issue still occurs: Printed recommendations omit transport links. Record what they experienced, including none or not applicable; changes in the sample do not establish causation.