# Volunteer program update survey

Assess volunteer program communications.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which change affected your role?

Answer: ____________________

## 2. What effective date was unclear?

Answer: ____________________

## 3. What question route was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Look for role impact.
2. Look for date clarity.
3. Look for question route.

Interpretation caution: No private staffing details.


## Illustrative finding and follow-up

Observation: Updates omit changed task expectations.

Action to test: State verified role changes explicitly.

Follow-up: After the proposed change, ask relevant participants whether this original issue still occurs: Updates omit changed task expectations. Record what they experienced, including none or not applicable; changes in the sample do not establish causation.