# Volunteer reference information survey

Clarify reference request arrangements.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What reference could be provided?

Answer: ____________________

## 2. Which request step was unclear?

Answer: ____________________

## 3. What timing detail was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Read for reference scope. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for request clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for timing need. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Interpretation caution: No invented endorsements.