{
  "title": "Volunteer scheduling survey",
  "questions": [
    "Which schedule detail was unclear?",
    "What notice did you need?",
    "What booking information would help?"
  ],
  "question_notes": [
    "Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: volunteers cannot see whether a shift needs preparation.",
    "Notice needs reveal how far ahead volunteers need shift information to organize participation. Compare that need with operational constraints without assuming every preferred notice period can be guaranteed.",
    "Turn the requested improvement into a testable next step. One illustrative action is: add preparation requirements to each shift description."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Optional short text",
      "reason": "Retain the specific point or condition described; avoid replacing it with an unexplained rating."
    },
    {
      "question": 2,
      "format": "Optional written explanation",
      "reason": "Keep context that distinguishes different experiences. Do not request private reasons for availability."
    },
    {
      "question": 3,
      "format": "Optional improvement suggestion",
      "reason": "Keep the suggested change separate from whether it has been tested. Add preparation requirements to each shift description."
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "note": "Examples to adapt. Not a validated instrument."
}