# Volunteer scheduling survey

Find practical barriers to taking suitable shifts.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which schedule detail was unclear?

Answer: ____________________

## 2. What notice did you need?

Answer: ____________________

## 3. What booking information would help?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: volunteers cannot see whether a shift needs preparation.
2. Notice needs reveal how far ahead volunteers need shift information to organize participation. Compare that need with operational constraints without assuming every preferred notice period can be guaranteed.
3. Turn the requested improvement into a testable next step. One illustrative action is: add preparation requirements to each shift description.

Interpretation caution: Do not request private reasons for availability.


## Illustrative finding and follow-up

Observation: Volunteers cannot see whether a shift needs preparation.

Action to test: Add preparation requirements to each shift description.

Follow-up: After trying the change, repeat “Which schedule detail was unclear?” with people who experienced it. Check whether they still describe the original issue: volunteers cannot see whether a shift needs preparation. Compare explanations and sample context, rather than claiming the change caused an improvement.