# Volunteer signup experience survey

Remove practical confusion from choosing a volunteer opportunity.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Were task expectations clear before signup?

Answer: ____________________

## 2. Could you find a suitable time slot?

Answer: ____________________

## 3. Was confirmation understandable?

Answer: ____________________

## 4. What preparation information was missing?

Answer: ____________________

## 5. What would make changing availability easier?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Task expectations help volunteers judge whether an opportunity suits their available time and preparation. Clarify duties before signup without treating an expressed interest as an attendance commitment.
2. Slot suitability reveals scheduling barriers that a task description cannot explain. Compare available times with the activity's requirements without requesting protected personal circumstances or assuming unrestricted availability.
3. Confirmation understanding determines whether volunteers know if a slot is requested or assigned. Explain the actual status and next contact rather than equating form submission with confirmed participation.
4. Preparation gaps show which instructions or materials volunteers need before the task. Provide activity-specific guidance while checking that it matches the organizer's real arrangements.
5. Changing availability requires a clear contact or amendment route. Identify the confusing step and explain actual notice expectations without suggesting volunteers can alter every assignment automatically.

Interpretation caution: Signup does not guarantee attendance or unrestricted availability.


## Illustrative finding and follow-up

Observation: Illustrative volunteers select a slot but do not know what preparation is required.

Action to test: Include preparation and the supported change-of-availability route in confirmation.

Follow-up: After testing the action, revisit this original observation: Illustrative volunteers select a slot but do not know what preparation is required. Repeat the relevant experience prompts with people who encountered the change. Compare specific explanations and sample differences; do not claim causation from the before-and-after responses.