{
  "title": "Warehouse team handoff survey",
  "questions": [
    "Which pending task needed more context?",
    "What exception was missing from the handoff?",
    "What structure would help?"
  ],
  "question_notes": [
    "Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: pending discrepancies lack a next action and owner.",
    "An omitted exception reveals a situation the incoming shift could not understand from routine handoff notes. Add approved exception context and responsible roles, without using a survey instead of urgent operational reporting.",
    "Turn the requested improvement into a testable next step. One illustrative action is: use a handoff log with owners and next checks."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Optional short text",
      "reason": "Retain the specific point or condition described; avoid replacing it with an unexplained rating."
    },
    {
      "question": 2,
      "format": "Optional written explanation",
      "reason": "Keep context that distinguishes different experiences. Do not use surveys for urgent operational incidents."
    },
    {
      "question": 3,
      "format": "Optional improvement suggestion",
      "reason": "Keep the suggested change separate from whether it has been tested. Use a handoff log with owners and next checks."
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "note": "Examples to adapt. Not a validated instrument."
}