If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

Which item was useful?
What replay detail was missing?
What next-action label was unclear?

Author notes / illustrative keys where applicable:
1. Read for usefulness. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for replay context. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for action clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.