# Work equipment loan survey

Clarify equipment loan arrangements.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which loan condition was unclear?

Answer: ____________________

## 2. What return instruction did you receive?

Answer: ____________________

## 3. What availability information was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Look for condition clarity.
2. Look for return guidance.
3. Look for availability context.

Interpretation caution: Do not promise availability.


## Illustrative finding and follow-up

Observation: Loan notices omit the return location.

Action to test: Add verified return-point instructions.

Follow-up: After the proposed change, ask relevant participants whether this original issue still occurs: Loan notices omit the return location. Record what they experienced, including none or not applicable; changes in the sample do not establish causation.