# Work equipment repair survey

Improve equipment repair routing.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which repair category was unclear?

Answer: ____________________

## 2. What handoff instruction was missing?

Answer: ____________________

## 3. What status detail did you need?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Look for category meaning.
2. Look for handoff guidance.
3. Look for status need.

Interpretation caution: No device identifiers requested.


## Illustrative finding and follow-up

Observation: Repair forms lack device-category examples.

Action to test: Show category examples without serial numbers.

Follow-up: After the proposed change, ask relevant participants whether this original issue still occurs: Repair forms lack device-category examples. Record what they experienced, including none or not applicable; changes in the sample do not establish causation.