Do you know where to submit an improvement idea?
Check whether the submission route is known before interpreting a low volume of suggestions as low interest.
People at work / Survey guide
People at work · Practical field guide
Employee suggestion process survey
Learn whether staff can submit ideas and understand what happens next.
Opens product registration. Example questions are not imported automatically.
WHAT TO READ · WHAT TO TEST
Observation
Illustrative employees submitted ideas but heard nothing about the outcome.
Interpretation boundary
An unused suggestion route may reflect poor feedback rather than a lack of ideas.
Next experiment
Explain the evaluation stages and acknowledge decisions about submitted ideas.
Illustrative scenario. These are not real response counts or findings.
A useful starting point
A questionnaire for employee suggestion process.
Learn whether staff can submit ideas and understand what happens next. Choose the questions that fit the experience you are investigating; avoid asking people to evaluate a step they did not encounter.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.
How clear is the response after submission?
Distinguish acknowledgement of receipt from explanation of what will happen next.
What would make the process easier to use?
Identify one avoidable step in the process, without assuming employees want another submission channel.
What evidence would help a suggestion be evaluated?
Clarify what context helps evaluation while allowing early ideas that do not yet have numerical evidence.
How should decisions about suggestions be explained?
Ask how outcomes should be explained so a rejected suggestion can still receive a useful, respectful response.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Do you know where to submit an improvement idea? How clear is the response after submission? What would make the process easier to use? What evidence would help a suggestion be evaluated? How should decisions about suggestions be explained?
Download the questions as text ↓
Examples to adapt, rather than a validated research instrument.
Before you send it
Check what your wording assumes.
Would you agree that employee suggestion process was a completely positive experience?
Do you know where to submit an improvement idea?
The initial wording assumes a positive evaluation. The revised question asks about the actual situation so a respondent can describe difficulty, uncertainty, or a different experience.
Choose the response format
Make room for the explanation.
| Question | Suggested format | What to preserve |
|---|---|---|
| Do you know where to submit an improvement idea? | Short open text | Check whether the submission route is known before interpreting a low volume of suggestions as low interest. |
| How clear is the response after submission? | Short open text | Distinguish acknowledgement of receipt from explanation of what will happen next. |
| What would make the process easier to use? | Short open text | Identify one avoidable step in the process, without assuming employees want another submission channel. |
| What evidence would help a suggestion be evaluated? | Short open text | Clarify what context helps evaluation while allowing early ideas that do not yet have numerical evidence. |
| How should decisions about suggestions be explained? | Short open text | Ask how outcomes should be explained so a rejected suggestion can still receive a useful, respectful response. |
Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.
From question to next step
Make the feedback useful.
Set the decision
Write down the decision you want this questionnaire to support: learn whether staff can submit ideas and understand what happens next.
Invite relevant voices
Invite people who experienced the relevant situation. Explain response handling and include an optional skip or not-applicable route. An unused suggestion route may reflect poor feedback rather than a lack of ideas.
Choose an action
Explain the evaluation stages and acknowledge decisions about submitted ideas.
A worked interpretation example
From a comment to a practical next step.
Illustrative scenario. These are not customer results.
Keep the finding specific
Illustrative employees submitted ideas but heard nothing about the outcome.
Choose an action to test
Explain the evaluation stages and acknowledge decisions about submitted ideas.
Check the experience again
After testing the action, revisit this original observation: Illustrative employees submitted ideas but heard nothing about the outcome. Repeat the relevant experience prompts with people who encountered the change. Compare specific explanations and sample differences; do not claim causation from the before-and-after responses.
Read the answers carefully
What the answers cannot tell you.
An unused suggestion route may reflect poor feedback rather than a lack of ideas.
Illustrative employees submitted ideas but heard nothing about the outcome. This is an illustrative interpretation problem rather than a real customer result. Explain the evaluation stages and acknowledge decisions about submitted ideas.
Before you send it
Questions, answered.
What should I learn from this employee suggestion process questionnaire?
Learn whether staff can submit ideas and understand what happens next. Start with one decision you can act on rather than using the survey to confirm a preferred answer.
What should I look for in the answer to “How clear is the response after submission?”?
Distinguish acknowledgement of receipt from explanation of what will happen next.
What would a practical next action look like?
Explain the evaluation stages and acknowledge decisions about submitted ideas. This is an example action to investigate, not a guaranteed improvement.
When should I send this questionnaire?
Ask after respondents have experienced the specific situation in the first prompt: “Do you know where to submit an improvement idea?” Allow enough time after a proposed change for people to experience it before repeating the questionnaire.
What should I check after changing the process?
After testing the action, revisit this original observation: Illustrative employees submitted ideas but heard nothing about the outcome. Repeat the relevant experience prompts with people who encountered the change. Compare specific explanations and sample differences; do not claim causation from the before-and-after responses.
Can I use these questions in SurveyTeams?
Copy the questions or download TXT, CSV, JSON, or a Markdown worksheet and adapt them in your own survey. The product CTA opens registration and does not import the example. Verify the features and terms available in your account.
Does the product screenshot contain this questionnaire?
It shows a separate synthetic event-feedback example used to demonstrate the real builder. Copy or download the questions on this page and adapt them in your own draft. Registration does not import them automatically.
Inside the product
Build and preview your questionnaire in SurveyTeams
Give the feedback request a clear purpose and explain who will read the answers before you add questions. The actual product screenshot shows a separate synthetic post-event demonstration; the example questions on this page are not already loaded in the product.
- Start a manual draft with a title that tells respondents why you are asking. Learn whether staff can submit ideas and understand what happens next.
- Copy or download the relevant example questions above, then create and add the questions in your draft. Review the question notes before deciding which prompts to keep.
- Check the respondent preview, especially this wording: “Do you know where to submit an improvement idea?” Include a way to say none or not applicable, and review your response-handling instructions.
Screenshots demonstrate creation and preview. Distribution and results are separate steps; availability varies by account and plan.
Build with SurveyTeams
Build your own employee suggestion process questionnaire.
Use these examples to draft your questionnaire. Create a survey draft, add questions, and check the respondent preview in SurveyTeams. Additional features depend on your account and plan.
Create your survey in SurveyTeams
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