Which activity worked as intended?
An activity's intended result gives facilitators a reference for describing what happened. Compare observations with learner feedback before treating successful delivery as evidence of learning.
Learning and training · Practical field guide
Capture delivery lessons from the people running a learning session.
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BEFORE YOU INVITE PEOPLE
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A useful starting point
Capture delivery lessons from the people running a learning session. Choose the questions that fit the experience you are investigating; avoid asking people to evaluate a step they did not encounter.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.
An activity's intended result gives facilitators a reference for describing what happened. Compare observations with learner feedback before treating successful delivery as evidence of learning.
Extra guidance identifies where planned instructions did not support participants adequately. Record the task and intervention needed so the next facilitator can adjust scaffolding or pacing.
A missing resource reveals preparation that the delivery team could address before another session. Verify its intended use and availability instead of assuming every request needs new material.
Transition difficulties show how movement between activities affects the schedule. Examine instructions, equipment and setup time before blaming an activity's content or shortening all exercises.
Handover advice captures practical conditions that a lesson plan may omit. Preserve a concrete observation and response so the next facilitator can prepare without treating one session as universal.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Which activity worked as intended? Where did participants need extra guidance? What resource was missing? Which transition affected the session timing? What should the next facilitator know?
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Examples to adapt, rather than a validated research instrument.
A worked interpretation example
Illustrative scenario. These are not customer results.
Illustrative facilitators describe the same exercise needing more setup than planned.
Revise the preparation notes and compare the issue with participant experiences.
After testing the action, revisit this original observation: Illustrative facilitators describe the same exercise needing more setup than planned. Repeat the relevant experience prompts with people who encountered the change. Compare specific explanations and sample differences; do not claim causation from the before-and-after responses.
Choose the response format
| Question | Suggested format | What to preserve |
|---|---|---|
| Which activity worked as intended? | Short open text | Let people explain the experience in their own words. Review this answer for: which activity worked as intended. |
| Where did participants need extra guidance? | Short open text | Let people explain the experience in their own words. Review this answer for: where did participants need extra guidance. |
| What resource was missing? | Short open text | Let people explain the experience in their own words. Review this answer for: what resource was missing. |
| Which transition affected the session timing? | Short open text | Let people explain the experience in their own words. Review this answer for: which transition affected the session timing. |
| What should the next facilitator know? | Short open text | Let people explain the experience in their own words. Review this answer for: what should the next facilitator know. |
Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.
Before you send it
Would you agree that training facilitator debrief was a completely positive experience?
Which activity worked as intended?
The initial wording assumes a positive evaluation. The revised question asks about the actual situation so a respondent can describe difficulty, uncertainty, or a different experience.
From question to next step
Write down the decision you want this questionnaire to support: capture delivery lessons from the people running a learning session.
Invite people who experienced the relevant situation. Explain response handling and include an optional skip or not-applicable route. Facilitator observations should be compared with learner feedback rather than treated as the full picture.
Revise the preparation notes and compare the issue with participant experiences.
Read the answers carefully
Facilitator observations should be compared with learner feedback rather than treated as the full picture.
Illustrative facilitators describe the same exercise needing more setup than planned. This is an illustrative interpretation problem rather than a real customer result. Revise the preparation notes and compare the issue with participant experiences.
Before you send it
Capture delivery lessons from the people running a learning session. Start with one decision you can act on rather than using the survey to confirm a preferred answer.
Read this answer for the concrete issue behind the response. Facilitator observations should be compared with learner feedback rather than treated as the full picture. Compare specific explanations instead of reducing every response to one average.
Revise the preparation notes and compare the issue with participant experiences. This is an example action to investigate, not a guaranteed improvement.
Ask after respondents have experienced the specific situation in the first prompt: “Which activity worked as intended?” Allow enough time after a proposed change for people to experience it before repeating the questionnaire.
After testing the action, revisit this original observation: Illustrative facilitators describe the same exercise needing more setup than planned. Repeat the relevant experience prompts with people who encountered the change. Compare specific explanations and sample differences; do not claim causation from the before-and-after responses.
Copy the questions or download TXT, CSV, JSON, or a Markdown worksheet and adapt them in your own survey. The product CTA opens registration and does not import the example. Verify the features and terms available in your account.
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