Keep the finding specific
Technical terms are transcribed inconsistently.
Learning and training / Survey guide
Learning and training · Practical survey guide
Lesson caption feedback survey
Find problems in captions and transcripts.
Opens product registration. Example questions are not imported automatically.
ILLUSTRATIVE FINDING → ACTION
What people might say
Technical terms are transcribed inconsistently.
What you could investigate
Review a glossary against the captions.
Synthetic scenario, not a customer result.
A worked interpretation example
From a comment to a practical next step.
Illustrative scenario. These are not customer results.
Choose an action to test
Review a glossary against the captions.
Check the experience again
After trying the change, repeat “Which term was captioned incorrectly?” with people who experienced it. Check whether they still describe the original issue: technical terms are transcribed inconsistently. Compare explanations and sample context, rather than claiming the change caused an improvement.
Choose the response format
Make room for the explanation.
| Question | Suggested format | What to preserve |
|---|---|---|
| Which term was captioned incorrectly? | Optional short text | Retain the specific point or condition described; avoid replacing it with an unexplained rating. |
| When did captions obscure useful content? | Optional written explanation | Keep context that distinguishes different experiences. Do not claim accessibility conformance from responses. |
| What transcript improvement would help? | Optional improvement suggestion | Keep the suggested change separate from whether it has been tested. Review a glossary against the captions. |
Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.
Read the answers carefully
Keep the conclusion within the evidence.
Do not claim accessibility conformance from responses.
Technical terms are transcribed inconsistently. This is a synthetic example, not a customer result. Do not claim accessibility conformance from responses.
A useful starting point
Questions to understand the actual experience.
Find problems in captions and transcripts. Use the prompts relevant to your audience and allow people to skip situations they did not encounter. Keep response handling consistent with what you explain in the invitation.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.
Which term was captioned incorrectly?
Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: technical terms are transcribed inconsistently.
When did captions obscure useful content?
The obscured content identifies an interaction between caption placement and the material being explained. Review that specific segment and alternatives; reported interference does not establish caption accuracy or overall accessibility.
What transcript improvement would help?
Turn the requested improvement into a testable next step. One illustrative action is: review a glossary against the captions.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Which term was captioned incorrectly? When did captions obscure useful content? What transcript improvement would help?
Download the questions as text ↓
Examples to adapt, rather than a validated research instrument.
From question to next step
Make the feedback useful.
Set the decision
Start with the decision: Find problems in captions and transcripts.
Invite relevant voices
Invite people with relevant experience. Ask after someone has encountered the situation described in “Which term was captioned incorrectly?”, while they can still recall the details. For material testing, show the actual draft first; for planning, ask before the next relevant activity.
Choose an action
Review a glossary against the captions.
Before you send it
Check what your wording assumes.
Would you agree that everything about lesson caption feedback was clear and easy?
Which term was captioned incorrectly?
The first wording combines an assumed positive outcome with two different judgments. The revised prompt asks about a specific experience and permits an inconvenient or uncertain answer.
Build with SurveyTeams
Draft your own lesson caption feedback questionnaire.
Use these examples to draft your questionnaire. Create a survey draft, add questions, and check the respondent preview in SurveyTeams. Additional features depend on your account and plan.
Create your survey in SurveyTeams
Opens product registration. Example questions are not imported automatically.
Learn about the product ↗Before you send it
Questions, answered.
Who should receive this questionnaire?
Learners and facilitators involved in the described activity. Ask only about steps each person encountered; do not treat a voluntary response sample as representative.
When should I ask these questions?
Ask after someone has encountered the situation described in “Which term was captioned incorrectly?”, while they can still recall the details. For material testing, show the actual draft first; for planning, ask before the next relevant activity.
What should I investigate in the answers?
Technical terms are transcribed inconsistently. This is an illustrative pattern to look for, not a claim about your respondents. Do not claim accessibility conformance from responses.
What would a practical follow-up look like?
Review a glossary against the captions. After trying the change, repeat “Which term was captioned incorrectly?” with people who experienced it. Check whether they still describe the original issue: technical terms are transcribed inconsistently. Compare explanations and sample context, rather than claiming the change caused an improvement.
How should I ask “When did captions obscure useful content?”?
The obscured content identifies an interaction between caption placement and the material being explained. Review that specific segment and alternatives; reported interference does not establish caption accuracy or overall accessibility. Use an optional written explanation when predefined choices would hide relevant context.
Can I use the questions in SurveyTeams?
Copy the prompts or download TXT, CSV, JSON, or a Markdown worksheet, then adapt them in your own survey. The CTA opens registration; it does not import this example automatically. Verify available features in your account.
Continue exploring