Set the decision
Start with the decision: Improve access to professional development funding.
People at work · Practical survey guide
Improve access to professional development funding.
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BEFORE YOU INVITE PEOPLE
Local planning aid. No answers are submitted or saved.
From question to next step
Start with the decision: Improve access to professional development funding.
Invite people with relevant experience. Ask after someone has encountered the situation described in “Which approval step was unclear?”, while they can still recall the details. For material testing, show the actual draft first; for planning, ask before the next relevant activity.
Publish sample eligible requests.
Read the answers carefully
Unused budgets do not prove low interest.
Staff cannot distinguish eligible costs from exclusions. This is a synthetic example, not a customer result. Unused budgets do not prove low interest.
A worked interpretation example
Illustrative scenario. These are not customer results.
Staff cannot distinguish eligible costs from exclusions.
Publish sample eligible requests.
After trying the change, repeat “Which approval step was unclear?” with people who experienced it. Check whether they still describe the original issue: staff cannot distinguish eligible costs from exclusions. Compare explanations and sample context, rather than claiming the change caused an improvement.
A useful starting point
Improve access to professional development funding. Use the prompts relevant to your audience and allow people to skip situations they did not encounter. Keep response handling consistent with what you explain in the invitation.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.
An unclear approval step identifies where a funding request lacks understandable responsibilities or conditions. Explain the actual route without promising approval.
A barrier to using funding distinguishes missing information, approval dependencies and suitable learning options. Explain the actual application route, without assuming an unused budget signals disinterest or that a request guarantees reimbursement.
Information needed upfront identifies what people require before considering a learning request. Verify eligibility examples and application conditions with the responsible owner.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Which approval step was unclear? What prevented using the budget? What information should appear upfront?
Download the questions as text ↓
Examples to adapt, rather than a validated research instrument.
Before you send it
Would you agree that everything about learning budget access was clear and easy?
Which approval step was unclear?
The first wording combines an assumed positive outcome with two different judgments. The revised prompt asks about a specific experience and permits an inconvenient or uncertain answer.
Choose the response format
| Question | Suggested format | What to preserve |
|---|---|---|
| Which approval step was unclear? | Optional short text | Retain the specific point or condition described; avoid replacing it with an unexplained rating. |
| What prevented using the budget? | Optional written explanation | Keep context that distinguishes different experiences. Unused budgets do not prove low interest. |
| What information should appear upfront? | Optional improvement suggestion | Keep the suggested change separate from whether it has been tested. Publish sample eligible requests. |
Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.
Before you send it
People and team leaders who experienced the working arrangement. Ask only about steps each person encountered; do not treat a voluntary response sample as representative.
Ask after someone has encountered the situation described in “Which approval step was unclear?”, while they can still recall the details. For material testing, show the actual draft first; for planning, ask before the next relevant activity.
Staff cannot distinguish eligible costs from exclusions. This is an illustrative pattern to look for, not a claim about your respondents. Unused budgets do not prove low interest.
Publish sample eligible requests. After trying the change, repeat “Which approval step was unclear?” with people who experienced it. Check whether they still describe the original issue: staff cannot distinguish eligible costs from exclusions. Compare explanations and sample context, rather than claiming the change caused an improvement.
A barrier to using funding distinguishes missing information, approval dependencies and suitable learning options. Explain the actual application route, without assuming an unused budget signals disinterest or that a request guarantees reimbursement. Use an optional written explanation when predefined choices would hide relevant context.
Copy the prompts or download TXT, CSV, JSON, or a Markdown worksheet, then adapt them in your own survey. The CTA opens registration; it does not import this example automatically. Verify available features in your account.
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