Which crossing signal was unclear?
Optional free text; none or not applicable acceptedRead for signal comprehension. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.Mobility and public places / Survey guide
Mobility and public places · A focused questionnaire
Pedestrian crossing survey
Locate crossing-information difficulties.
Opens product registration. Example questions are not imported automatically.
DESIGN THE ANSWER SPACE
What affected your route choice?
Optional free text; none or not applicable acceptedRead for route context. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.Where was additional guidance needed?
Optional free text; none or not applicable acceptedRead for guidance location. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.Suggested formats to adapt, not preconfigured product fields.
A useful starting point
Three questions for this specific decision.
Locate crossing-information difficulties. These prompts examine signal comprehension, route context, guidance location. Choose only questions your audience can answer. A missing detail can be answered with none; do not assume an issue occurred.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.
Which crossing signal was unclear?
Read for signal comprehension. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
What affected your route choice?
Read for route context. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
Where was additional guidance needed?
Read for guidance location. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Which crossing signal was unclear? What affected your route choice? Where was additional guidance needed?
Download the questions as text ↓
Examples to adapt, rather than a validated research instrument.
Choose the response format
Make room for the explanation.
| Question | Suggested format | What to preserve |
|---|---|---|
| Which crossing signal was unclear? | Optional free text; none or not applicable accepted | Read for signal comprehension. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. |
| What affected your route choice? | Optional free text; none or not applicable accepted | Read for route context. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. |
| Where was additional guidance needed? | Optional free text; none or not applicable accepted | Read for guidance location. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. |
Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.
Before you send it
Check what your wording assumes.
Would you agree that this entire experience was clear and easy?
Which crossing signal was unclear?
The first wording assumes a positive outcome and combines clarity with ease. The revised prompt asks about the concrete situation; respondents may report no difficulty.
Read the answers carefully
What these answers cannot establish.
Feedback is not a safety certification.
Temporary barriers hide the crossing approach. This is an illustrative pattern, not observed customer data. Feedback is not a safety certification.
A worked interpretation example
From a comment to a practical next step.
Illustrative scenario. These are not customer results.
Keep the finding specific
Temporary barriers hide the crossing approach.
Choose an action to test
Review approach signs with site staff.
Check the experience again
After testing this change—Review approach signs with site staff.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Temporary barriers hide the crossing approach.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.
From question to next step
Make the feedback useful.
Set the decision
Locate crossing-information difficulties.
Invite relevant voices
Ask after an adult respondent has encountered this specific situation. For draft-copy testing, show the actual material first; accept none or not applicable when the issue did not occur.
Choose an action
Review approach signs with site staff.
Before you send it
Questions, answered.
Who should answer?
Adult visitors, travelers and service operators who encountered the described information or arrangement. Ask only about the step each person actually encountered; voluntary responses are not automatically representative.
What does the first question help explain?
Read for signal comprehension. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. It supports this decision: Locate crossing-information difficulties.
What should I preserve in the second answer?
Read for route context. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
How should I read the third answer?
Read for guidance location. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. Feedback is not a safety certification.
What would a practical follow-up look like?
Review approach signs with site staff. After testing this change—Review approach signs with site staff.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Temporary barriers hide the crossing approach.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.
Can I load this automatically in SurveyTeams?
The page offers text, CSV, JSON and Markdown downloads plus manual copying. Registration does not import the questionnaire. Use account-supported features and verify your own response-handling arrangements.
Inside the product
Create a manual draft and check the questions
The real SurveyTeams screenshot shows a separate labelled synthetic event survey. It demonstrates the manual builder, not this questionnaire already loaded and not the task described in the software being evaluated.
- Start a draft with this decision in mind: Locate crossing-information difficulties.
- Copy or select only applicable questions from this page. Add them as optional text prompts; the download is an editorial definition, not a product importer.
- Preview the respondent wording. Feedback is not a safety certification. Explain your actual response handling before distribution.
Creation and preview were exercised in the observed account. Distribution, results and other features are separate workflows and depend on account conditions.
Build with SurveyTeams
Adapt these questions in your own survey.
Use these examples to draft your questionnaire. Create a survey draft, add questions, and check the respondent preview in SurveyTeams. Additional features depend on your account and plan.
Create your survey in SurveyTeams
Opens product registration. Example questions are not imported automatically.
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