Keep the finding specific
Applicants cannot connect feedback to published criteria.
People at work / Survey guide
People at work · Practical survey guide
Promotion process clarity survey
Understand confusion about advancement decisions.
Opens product registration. Example questions are not imported automatically.
QUESTION WORDING LAB
Assumes a positive answer
Would you agree that everything about promotion process clarity was clear and easy?
Ask about the actual situation
Which criteria are unclear?
The first wording combines an assumed positive outcome with two different judgments. The revised prompt asks about a specific experience and permits an inconvenient or uncertain answer.
A worked interpretation example
From a comment to a practical next step.
Illustrative scenario. These are not customer results.
Choose an action to test
Provide examples of evidence for each criterion.
Check the experience again
After trying the change, repeat “Which criteria are unclear?” with people who experienced it. Check whether they still describe the original issue: applicants cannot connect feedback to published criteria. Compare explanations and sample context, rather than claiming the change caused an improvement.
Read the answers carefully
Keep the conclusion within the evidence.
Do not solicit confidential panel deliberations.
Applicants cannot connect feedback to published criteria. This is a synthetic example, not a customer result. Do not solicit confidential panel deliberations.
From question to next step
Make the feedback useful.
Set the decision
Start with the decision: Understand confusion about advancement decisions.
Invite relevant voices
Invite people with relevant experience. Ask after someone has encountered the situation described in “Which criteria are unclear?”, while they can still recall the details. For material testing, show the actual draft first; for planning, ask before the next relevant activity.
Choose an action
Provide examples of evidence for each criterion.
A useful starting point
Questions to understand the actual experience.
Understand confusion about advancement decisions. Use the prompts relevant to your audience and allow people to skip situations they did not encounter. Keep response handling consistent with what you explain in the invitation.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.
Which criteria are unclear?
Unclear criteria identify which advancement standards need a concrete explanation or approved example. Feedback about clarity does not establish an applicant's eligibility.
What evidence would help your application?
Needed evidence reveals uncertainty about how the stated advancement criteria connect to a submission. Offer approved evidence examples, without ranking the respondent or implying that supplying an example establishes promotion eligibility.
What feedback did you need afterward?
The feedback needed afterward identifies an explanation missing from the decision communication. Connect approved feedback to the criteria without promising a different outcome.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Which criteria are unclear? What evidence would help your application? What feedback did you need afterward?
Download the questions as text ↓
Examples to adapt, rather than a validated research instrument.
Choose the response format
Make room for the explanation.
| Question | Suggested format | What to preserve |
|---|---|---|
| Which criteria are unclear? | Optional short text | Retain the specific point or condition described; avoid replacing it with an unexplained rating. |
| What evidence would help your application? | Optional written explanation | Keep context that distinguishes different experiences. Do not solicit confidential panel deliberations. |
| What feedback did you need afterward? | Optional improvement suggestion | Keep the suggested change separate from whether it has been tested. Provide examples of evidence for each criterion. |
Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.
Before you send it
Check what your wording assumes.
Would you agree that everything about promotion process clarity was clear and easy?
Which criteria are unclear?
The first wording combines an assumed positive outcome with two different judgments. The revised prompt asks about a specific experience and permits an inconvenient or uncertain answer.
Build with SurveyTeams
Draft your own promotion process clarity questionnaire.
Use these examples to draft your questionnaire. Create a survey draft, add questions, and check the respondent preview in SurveyTeams. Additional features depend on your account and plan.
Create your survey in SurveyTeams
Opens product registration. Example questions are not imported automatically.
Learn about the product ↗Before you send it
Questions, answered.
Who should receive this questionnaire?
People and team leaders who experienced the working arrangement. Ask only about steps each person encountered; do not treat a voluntary response sample as representative.
When should I ask these questions?
Ask after someone has encountered the situation described in “Which criteria are unclear?”, while they can still recall the details. For material testing, show the actual draft first; for planning, ask before the next relevant activity.
What should I investigate in the answers?
Applicants cannot connect feedback to published criteria. This is an illustrative pattern to look for, not a claim about your respondents. Do not solicit confidential panel deliberations.
What would a practical follow-up look like?
Provide examples of evidence for each criterion. After trying the change, repeat “Which criteria are unclear?” with people who experienced it. Check whether they still describe the original issue: applicants cannot connect feedback to published criteria. Compare explanations and sample context, rather than claiming the change caused an improvement.
How should I ask “What evidence would help your application?”?
Needed evidence reveals uncertainty about how the stated advancement criteria connect to a submission. Offer approved evidence examples, without ranking the respondent or implying that supplying an example establishes promotion eligibility. Use an optional written explanation when predefined choices would hide relevant context.
Can I use the questions in SurveyTeams?
Copy the prompts or download TXT, CSV, JSON, or a Markdown worksheet, then adapt them in your own survey. The CTA opens registration; it does not import this example automatically. Verify available features in your account.
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