How could you submit feedback?
Read for submission route. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
Mobility and public places / Survey guide
Mobility and public places · A focused questionnaire
Public consultation feedback route survey
Assess participation-route clarity.
Opens product registration. Example questions are not imported automatically.
FOLLOW THE FEEDBACK
- Understand the context
How could you submit feedback?
- Investigate the friction
Which participation condition was unclear?
- Choose a next check
What acknowledgment did you expect?
A planning aid, not automated analysis of your answers.
A useful starting point
Three questions for this specific decision.
Assess participation-route clarity. These prompts examine submission route, conditions, acknowledgment expectation. Choose only questions your audience can answer. A missing detail can be answered with none; do not assume an issue occurred.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.
Which participation condition was unclear?
Read for conditions. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
What acknowledgment did you expect?
Read for acknowledgment expectation. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. How could you submit feedback? Which participation condition was unclear? What acknowledgment did you expect?
Download the questions as text ↓
Examples to adapt, rather than a validated research instrument.
Choose the response format
Make room for the explanation.
| Question | Suggested format | What to preserve |
|---|---|---|
| How could you submit feedback? | Optional free text; none or not applicable accepted | Read for submission route. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. |
| Which participation condition was unclear? | Optional free text; none or not applicable accepted | Read for conditions. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. |
| What acknowledgment did you expect? | Optional free text; none or not applicable accepted | Read for acknowledgment expectation. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. |
Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.
Before you send it
Check what your wording assumes.
Would you agree that this entire experience was clear and easy?
How could you submit feedback?
The first wording assumes a positive outcome and combines clarity with ease. The revised prompt asks about the concrete situation; respondents may report no difficulty.
Read the answers carefully
What these answers cannot establish.
Do not imply feedback changes the decision.
Online and postal deadlines differ in summaries. This is an illustrative pattern, not observed customer data. Do not imply feedback changes the decision.
A worked interpretation example
From a comment to a practical next step.
Illustrative scenario. These are not customer results.
Keep the finding specific
Online and postal deadlines differ in summaries.
Choose an action to test
Reconcile published participation deadlines.
Check the experience again
After testing this change—Reconcile published participation deadlines.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Online and postal deadlines differ in summaries.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.
From question to next step
Make the feedback useful.
Set the decision
Assess participation-route clarity.
Invite relevant voices
Ask after an adult respondent has encountered this specific situation. For draft-copy testing, show the actual material first; accept none or not applicable when the issue did not occur.
Choose an action
Reconcile published participation deadlines.
Before you send it
Questions, answered.
Who should answer?
Adult visitors, travelers and service operators who encountered the described information or arrangement. Ask only about the step each person actually encountered; voluntary responses are not automatically representative.
What does the first question help explain?
Read for submission route. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. It supports this decision: Assess participation-route clarity.
What should I preserve in the second answer?
Read for conditions. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
How should I read the third answer?
Read for acknowledgment expectation. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. Do not imply feedback changes the decision.
What would a practical follow-up look like?
Reconcile published participation deadlines. After testing this change—Reconcile published participation deadlines.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Online and postal deadlines differ in summaries.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.
Can I load this automatically in SurveyTeams?
The page offers text, CSV, JSON and Markdown downloads plus manual copying. Registration does not import the questionnaire. Use account-supported features and verify your own response-handling arrangements.
Inside the product
Create a manual draft and check the questions
The real SurveyTeams screenshot shows a separate labelled synthetic event survey. It demonstrates the manual builder, not this questionnaire already loaded and not the task described in the software being evaluated.
- Start a draft with this decision in mind: Assess participation-route clarity.
- Copy or select only applicable questions from this page. Add them as optional text prompts; the download is an editorial definition, not a product importer.
- Preview the respondent wording. Do not imply feedback changes the decision. Explain your actual response handling before distribution.
Creation and preview were exercised in the observed account. Distribution, results and other features are separate workflows and depend on account conditions.
Build with SurveyTeams
Adapt these questions in your own survey.
Use these examples to draft your questionnaire. Create a survey draft, add questions, and check the respondent preview in SurveyTeams. Additional features depend on your account and plan.
Create your survey in SurveyTeams
Opens product registration. Example questions are not imported automatically.
Learn about the product ↗Continue exploring