Mobility and public places / Survey guide

Mobility and public places · A focused questionnaire

Public park signage survey

Assess park orientation information.

Opens product registration. Example questions are not imported automatically.

Editable examplesPractical guidanceNo-code starting point

PLAN A BOUNDED FOLLOW-UP

START WITH THIS OBSERVATION

Maps omit the nearest accessible exit.

TEST ONE CHANGE

Review exit labels with park operators.

REVISIT THE EXPERIENCE

After testing this change—Review exit labels with park operators.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Maps omit the nearest accessible exit.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.

Synthetic planning example. A repeat survey alone does not establish causation.

A useful starting point

Three questions for this specific decision.

Assess park orientation information. These prompts examine destination intent, navigation gap, map improvement. Choose only questions your audience can answer. A missing detail can be answered with none; do not assume an issue occurred.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

QUESTION 01

Which destination were you seeking?

Read for destination intent. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

QUESTION 02

Where did the directions become unclear?

Read for navigation gap. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

QUESTION 03

What map detail was missing?

Read for map improvement. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Download the questions as text ↓

Examples to adapt, rather than a validated research instrument.

A worked interpretation example

From a comment to a practical next step.

Illustrative scenario. These are not customer results.

01 / OBSERVE

Keep the finding specific

Maps omit the nearest accessible exit.

02 / INVESTIGATE

Choose an action to test

Review exit labels with park operators.

03 / FOLLOW UP

Check the experience again

After testing this change—Review exit labels with park operators.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Maps omit the nearest accessible exit.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.

Choose the response format

Make room for the explanation.

Suggested formats for this example questionnaire
QuestionSuggested formatWhat to preserve
Which destination were you seeking?Optional free text; none or not applicable acceptedRead for destination intent. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
Where did the directions become unclear?Optional free text; none or not applicable acceptedRead for navigation gap. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
What map detail was missing?Optional free text; none or not applicable acceptedRead for map improvement. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.

Before you send it

Check what your wording assumes.

BEFORE / LEADING

Would you agree that this entire experience was clear and easy?

AFTER / CONTEXTUAL

Which destination were you seeking?

The first wording assumes a positive outcome and combines clarity with ease. The revised prompt asks about the concrete situation; respondents may report no difficulty.

From question to next step

Make the feedback useful.

01

Set the decision

Assess park orientation information.

02

Invite relevant voices

Ask after an adult respondent has encountered this specific situation. For draft-copy testing, show the actual material first; accept none or not applicable when the issue did not occur.

03

Choose an action

Review exit labels with park operators.

Read the answers carefully

What these answers cannot establish.

Visitor responses do not certify accessibility.

Maps omit the nearest accessible exit. This is an illustrative pattern, not observed customer data. Visitor responses do not certify accessibility.

Before you send it

Questions, answered.

Who should answer?

Adult visitors, travelers and service operators who encountered the described information or arrangement. Ask only about the step each person actually encountered; voluntary responses are not automatically representative.

What does the first question help explain?

Read for destination intent. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. It supports this decision: Assess park orientation information.

What should I preserve in the second answer?

Read for navigation gap. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

How should I read the third answer?

Read for map improvement. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. Visitor responses do not certify accessibility.

What would a practical follow-up look like?

Review exit labels with park operators. After testing this change—Review exit labels with park operators.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Maps omit the nearest accessible exit.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.

Can I load this automatically in SurveyTeams?

The page offers text, CSV, JSON and Markdown downloads plus manual copying. Registration does not import the questionnaire. Use account-supported features and verify your own response-handling arrangements.

Inside the product

Create a manual draft and check the questions

The real SurveyTeams screenshot shows a separate labelled synthetic event survey. It demonstrates the manual builder, not this questionnaire already loaded and not the task described in the software being evaluated.

  1. Start a draft with this decision in mind: Assess park orientation information.
  2. Copy or select only applicable questions from this page. Add them as optional text prompts; the download is an editorial definition, not a product importer.
  3. Preview the respondent wording. Visitor responses do not certify accessibility. Explain your actual response handling before distribution.

Creation and preview were exercised in the observed account. Distribution, results and other features are separate workflows and depend on account conditions.

Survey details form with a synthetic post-event feedback title and participant instructions.
Write the survey title and instructions. Actual SurveyTeams interface, captured 2026-10-01. Synthetic demonstration data where displayed.

Build with SurveyTeams

Adapt these questions in your own survey.

Use these examples to draft your questionnaire. Create a survey draft, add questions, and check the respondent preview in SurveyTeams. Additional features depend on your account and plan.

Create your survey in SurveyTeams

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