How did you locate the facility?
Read for discovery route. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
Mobility and public places / Survey guide
Mobility and public places · A focused questionnaire
Public toilet wayfinding survey
Identify public-facility navigation gaps.
Opens product registration. Example questions are not imported automatically.
FOLLOW THE FEEDBACK
- Understand the context
How did you locate the facility?
- Investigate the friction
Which opening detail was unclear?
- Choose a next check
What access instruction was missing?
A planning aid, not automated analysis of your answers.
Read the answers carefully
What these answers cannot establish.
Avoid requesting sensitive usage details.
Signs point to facilities outside opening hours. This is an illustrative pattern, not observed customer data. Avoid requesting sensitive usage details.
A useful starting point
Three questions for this specific decision.
Identify public-facility navigation gaps. These prompts examine discovery route, opening clarity, access information. Choose only questions your audience can answer. A missing detail can be answered with none; do not assume an issue occurred.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.
Which opening detail was unclear?
Read for opening clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
What access instruction was missing?
Read for access information. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. How did you locate the facility? Which opening detail was unclear? What access instruction was missing?
Download the questions as text ↓
Examples to adapt, rather than a validated research instrument.
Before you send it
Check what your wording assumes.
Would you agree that this entire experience was clear and easy?
How did you locate the facility?
The first wording assumes a positive outcome and combines clarity with ease. The revised prompt asks about the concrete situation; respondents may report no difficulty.
A worked interpretation example
From a comment to a practical next step.
Illustrative scenario. These are not customer results.
Keep the finding specific
Signs point to facilities outside opening hours.
Choose an action to test
Show verified opening hours on signs.
Check the experience again
After testing this change—Show verified opening hours on signs.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Signs point to facilities outside opening hours.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.
From question to next step
Make the feedback useful.
Set the decision
Identify public-facility navigation gaps.
Invite relevant voices
Ask after an adult respondent has encountered this specific situation. For draft-copy testing, show the actual material first; accept none or not applicable when the issue did not occur.
Choose an action
Show verified opening hours on signs.
Choose the response format
Make room for the explanation.
| Question | Suggested format | What to preserve |
|---|---|---|
| How did you locate the facility? | Optional free text; none or not applicable accepted | Read for discovery route. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. |
| Which opening detail was unclear? | Optional free text; none or not applicable accepted | Read for opening clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. |
| What access instruction was missing? | Optional free text; none or not applicable accepted | Read for access information. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. |
Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.
Before you send it
Questions, answered.
Who should answer?
Adult visitors, travelers and service operators who encountered the described information or arrangement. Ask only about the step each person actually encountered; voluntary responses are not automatically representative.
What does the first question help explain?
Read for discovery route. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. It supports this decision: Identify public-facility navigation gaps.
What should I preserve in the second answer?
Read for opening clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
How should I read the third answer?
Read for access information. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. Avoid requesting sensitive usage details.
What would a practical follow-up look like?
Show verified opening hours on signs. After testing this change—Show verified opening hours on signs.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Signs point to facilities outside opening hours.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.
Can I load this automatically in SurveyTeams?
The page offers text, CSV, JSON and Markdown downloads plus manual copying. Registration does not import the questionnaire. Use account-supported features and verify your own response-handling arrangements.
Inside the product
Create a manual draft and check the questions
The real SurveyTeams screenshot shows a separate labelled synthetic event survey. It demonstrates the manual builder, not this questionnaire already loaded and not the task described in the software being evaluated.
- Start a draft with this decision in mind: Identify public-facility navigation gaps.
- Copy or select only applicable questions from this page. Add them as optional text prompts; the download is an editorial definition, not a product importer.
- Preview the respondent wording. Avoid requesting sensitive usage details. Explain your actual response handling before distribution.
Creation and preview were exercised in the observed account. Distribution, results and other features are separate workflows and depend on account conditions.
Build with SurveyTeams
Adapt these questions in your own survey.
Use these examples to draft your questionnaire. Create a survey draft, add questions, and check the respondent preview in SurveyTeams. Additional features depend on your account and plan.
Create your survey in SurveyTeams
Opens product registration. Example questions are not imported automatically.
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