Which category was hard to identify?
Read for category clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
Mobility and public places / Survey guide
Mobility and public places · A focused questionnaire
Recycling site signs survey
Improve recycling-site sorting information.
Opens product registration. Example questions are not imported automatically.
EXAMPLE INVITATION BRIEF
Help us understand this experience.
Improve recycling-site sorting information.
- Who should respond
- Adult visitors, travelers and service operators who encountered the described information or arrangement
- When to ask
- Ask after an adult respondent has encountered this specific situation. For draft-copy testing, show the actual material first; accept none or not applicable when the issue did not occur.
Before sending, explain handling, optional participation, and contact details. This example is not sent by the preview.
A useful starting point
Three questions for this specific decision.
Improve recycling-site sorting information. These prompts examine category clarity, item uncertainty, confirmation source. Choose only questions your audience can answer. A missing detail can be answered with none; do not assume an issue occurred.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.
What item information was missing?
Read for item uncertainty. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
Where did you seek confirmation?
Read for confirmation source. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Which category was hard to identify? What item information was missing? Where did you seek confirmation?
Download the questions as text ↓
Examples to adapt, rather than a validated research instrument.
A worked interpretation example
From a comment to a practical next step.
Illustrative scenario. These are not customer results.
Keep the finding specific
Mixed-material items lack clear examples.
Choose an action to test
Add locally verified mixed-material examples.
Check the experience again
After testing this change—Add locally verified mixed-material examples.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Mixed-material items lack clear examples.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.
Choose the response format
Make room for the explanation.
| Question | Suggested format | What to preserve |
|---|---|---|
| Which category was hard to identify? | Optional free text; none or not applicable accepted | Read for category clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. |
| What item information was missing? | Optional free text; none or not applicable accepted | Read for item uncertainty. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. |
| Where did you seek confirmation? | Optional free text; none or not applicable accepted | Read for confirmation source. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. |
Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.
Before you send it
Check what your wording assumes.
Would you agree that this entire experience was clear and easy?
Which category was hard to identify?
The first wording assumes a positive outcome and combines clarity with ease. The revised prompt asks about the concrete situation; respondents may report no difficulty.
From question to next step
Make the feedback useful.
Set the decision
Improve recycling-site sorting information.
Invite relevant voices
Ask after an adult respondent has encountered this specific situation. For draft-copy testing, show the actual material first; accept none or not applicable when the issue did not occur.
Choose an action
Add locally verified mixed-material examples.
Read the answers carefully
What these answers cannot establish.
Acceptable materials vary by local service.
Mixed-material items lack clear examples. This is an illustrative pattern, not observed customer data. Acceptable materials vary by local service.
Before you send it
Questions, answered.
Who should answer?
Adult visitors, travelers and service operators who encountered the described information or arrangement. Ask only about the step each person actually encountered; voluntary responses are not automatically representative.
What does the first question help explain?
Read for category clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. It supports this decision: Improve recycling-site sorting information.
What should I preserve in the second answer?
Read for item uncertainty. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
How should I read the third answer?
Read for confirmation source. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. Acceptable materials vary by local service.
What would a practical follow-up look like?
Add locally verified mixed-material examples. After testing this change—Add locally verified mixed-material examples.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Mixed-material items lack clear examples.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.
Can I load this automatically in SurveyTeams?
The page offers text, CSV, JSON and Markdown downloads plus manual copying. Registration does not import the questionnaire. Use account-supported features and verify your own response-handling arrangements.
Inside the product
Create a manual draft and check the questions
The real SurveyTeams screenshot shows a separate labelled synthetic event survey. It demonstrates the manual builder, not this questionnaire already loaded and not the task described in the software being evaluated.
- Start a draft with this decision in mind: Improve recycling-site sorting information.
- Copy or select only applicable questions from this page. Add them as optional text prompts; the download is an editorial definition, not a product importer.
- Preview the respondent wording. Acceptable materials vary by local service. Explain your actual response handling before distribution.
Creation and preview were exercised in the observed account. Distribution, results and other features are separate workflows and depend on account conditions.
Build with SurveyTeams
Adapt these questions in your own survey.
Use these examples to draft your questionnaire. Create a survey draft, add questions, and check the respondent preview in SurveyTeams. Additional features depend on your account and plan.
Create your survey in SurveyTeams
Opens product registration. Example questions are not imported automatically.
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