Set the decision
Improve heritage-site route information.
Mobility and public places / Survey guide
Mobility and public places · A focused questionnaire
Heritage site navigation survey
Improve heritage-site route information.
Opens product registration. Example questions are not imported automatically.
CHOOSE YOUR STARTING QUESTIONS
Keep only prompts your respondents can answer. All questions remain available below.
3 questions selected. Nothing is submitted.
From question to next step
Make the feedback useful.
Invite relevant voices
Ask after an adult respondent has encountered this specific situation. For draft-copy testing, show the actual material first; accept none or not applicable when the issue did not occur.
Choose an action
Align map and room identifiers.
Read the answers carefully
What these answers cannot establish.
Do not infer physical accessibility from feedback.
Room numbers change between maps and signs. This is an illustrative pattern, not observed customer data. Do not infer physical accessibility from feedback.
A worked interpretation example
From a comment to a practical next step.
Illustrative scenario. These are not customer results.
Keep the finding specific
Room numbers change between maps and signs.
Choose an action to test
Align map and room identifiers.
Check the experience again
After testing this change—Align map and room identifiers.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Room numbers change between maps and signs.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.
A useful starting point
Three questions for this specific decision.
Improve heritage-site route information. These prompts examine room intent, route friction, access guidance. Choose only questions your audience can answer. A missing detail can be answered with none; do not assume an issue occurred.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.
Which room were you looking for?
Read for room intent. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
What route sign was confusing?
Read for route friction. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
What access information was missing?
Read for access guidance. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Which room were you looking for? What route sign was confusing? What access information was missing?
Download the questions as text ↓
Examples to adapt, rather than a validated research instrument.
Before you send it
Check what your wording assumes.
Would you agree that this entire experience was clear and easy?
Which room were you looking for?
The first wording assumes a positive outcome and combines clarity with ease. The revised prompt asks about the concrete situation; respondents may report no difficulty.
Choose the response format
Make room for the explanation.
| Question | Suggested format | What to preserve |
|---|---|---|
| Which room were you looking for? | Optional free text; none or not applicable accepted | Read for room intent. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. |
| What route sign was confusing? | Optional free text; none or not applicable accepted | Read for route friction. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. |
| What access information was missing? | Optional free text; none or not applicable accepted | Read for access guidance. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. |
Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.
Before you send it
Questions, answered.
Who should answer?
Adult visitors, travelers and service operators who encountered the described information or arrangement. Ask only about the step each person actually encountered; voluntary responses are not automatically representative.
What does the first question help explain?
Read for room intent. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. It supports this decision: Improve heritage-site route information.
What should I preserve in the second answer?
Read for route friction. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
How should I read the third answer?
Read for access guidance. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. Do not infer physical accessibility from feedback.
What would a practical follow-up look like?
Align map and room identifiers. After testing this change—Align map and room identifiers.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Room numbers change between maps and signs.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.
Can I load this automatically in SurveyTeams?
The page offers text, CSV, JSON and Markdown downloads plus manual copying. Registration does not import the questionnaire. Use account-supported features and verify your own response-handling arrangements.
Inside the product
Create a manual draft and check the questions
The real SurveyTeams screenshot shows a separate labelled synthetic event survey. It demonstrates the manual builder, not this questionnaire already loaded and not the task described in the software being evaluated.
- Start a draft with this decision in mind: Improve heritage-site route information.
- Copy or select only applicable questions from this page. Add them as optional text prompts; the download is an editorial definition, not a product importer.
- Preview the respondent wording. Do not infer physical accessibility from feedback. Explain your actual response handling before distribution.
Creation and preview were exercised in the observed account. Distribution, results and other features are separate workflows and depend on account conditions.
Build with SurveyTeams
Adapt these questions in your own survey.
Use these examples to draft your questionnaire. Create a survey draft, add questions, and check the respondent preview in SurveyTeams. Additional features depend on your account and plan.
Create your survey in SurveyTeams
Opens product registration. Example questions are not imported automatically.
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