Which part of the programme did you attend?
Establish which parts the attendee experienced so feedback is not generalized to unvisited activities.
Events and gatherings / Survey guide
Events and gatherings · Practical field guide
Festival visitor feedback survey
Separate programming, facilities, and navigation concerns.
Opens product registration. Example questions are not imported automatically.
BEFORE YOU INVITE PEOPLE
Local planning aid. No answers are submitted or saved.
A useful starting point
A questionnaire for festival visitor.
Separate programming, facilities, and navigation concerns. Choose the questions that fit the experience you are investigating; avoid asking people to evaluate a step they did not encounter.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.
How easy was it to find facilities and activity locations?
Locate navigation problems around specific facilities or activities without asking for personal location history.
What practical change would improve the experience?
Find a practical improvement with an identifiable point of use rather than another broad satisfaction rating.
How clear were changes to the published programme?
Check how programme changes reached attendees; availability of an updated schedule does not prove awareness.
Which queue or access point needs better information?
Identify where queue or access information was missing rather than assuming the length of a queue was the only problem.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Which part of the programme did you attend? How easy was it to find facilities and activity locations? What practical change would improve the experience? How clear were changes to the published programme? Which queue or access point needs better information?
Download the questions as text ↓
Examples to adapt, rather than a validated research instrument.
Read the answers carefully
What the answers cannot tell you.
Use not-applicable choices for facilities a visitor did not use.
Example visitors describe enjoyable activities but confusing programme updates. This is an illustrative interpretation problem rather than a real customer result. Make schedule changes easy to find and update signs where visitors make decisions.
Before you send it
Check what your wording assumes.
Would you agree that festival visitor feedback was a completely positive experience?
Which part of the programme did you attend?
The initial wording assumes a positive evaluation. The revised question asks about the actual situation so a respondent can describe difficulty, uncertainty, or a different experience.
A worked interpretation example
From a comment to a practical next step.
Illustrative scenario. These are not customer results.
Keep the finding specific
Example visitors describe enjoyable activities but confusing programme updates.
Choose an action to test
Make schedule changes easy to find and update signs where visitors make decisions.
Check the experience again
After testing the action, revisit this original observation: Example visitors describe enjoyable activities but confusing programme updates. Repeat the relevant experience prompts with people who encountered the change. Compare specific explanations and sample differences; do not claim causation from the before-and-after responses.
From question to next step
Make the feedback useful.
Set the decision
Write down the decision you want this questionnaire to support: separate programming, facilities, and navigation concerns.
Invite relevant voices
Invite people who experienced the relevant situation. Explain response handling and include an optional skip or not-applicable route. Use not-applicable choices for facilities a visitor did not use.
Choose an action
Make schedule changes easy to find and update signs where visitors make decisions.
Choose the response format
Make room for the explanation.
| Question | Suggested format | What to preserve |
|---|---|---|
| Which part of the programme did you attend? | Short open text | Establish which parts the attendee experienced so feedback is not generalized to unvisited activities. |
| How easy was it to find facilities and activity locations? | Short open text | Locate navigation problems around specific facilities or activities without asking for personal location history. |
| What practical change would improve the experience? | Short open text | Find a practical improvement with an identifiable point of use rather than another broad satisfaction rating. |
| How clear were changes to the published programme? | Short open text | Check how programme changes reached attendees; availability of an updated schedule does not prove awareness. |
| Which queue or access point needs better information? | Short open text | Identify where queue or access information was missing rather than assuming the length of a queue was the only problem. |
Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.
Before you send it
Questions, answered.
What should I learn from this festival visitor questionnaire?
Separate programming, facilities, and navigation concerns. Start with one decision you can act on rather than using the survey to confirm a preferred answer.
What should I look for in the answer to “How easy was it to find facilities and activity locations?”?
Locate navigation problems around specific facilities or activities without asking for personal location history.
What would a practical next action look like?
Make schedule changes easy to find and update signs where visitors make decisions. This is an example action to investigate, not a guaranteed improvement.
When should I send this questionnaire?
Ask after respondents have experienced the specific situation in the first prompt: “Which part of the programme did you attend?” Allow enough time after a proposed change for people to experience it before repeating the questionnaire.
What should I check after changing the process?
After testing the action, revisit this original observation: Example visitors describe enjoyable activities but confusing programme updates. Repeat the relevant experience prompts with people who encountered the change. Compare specific explanations and sample differences; do not claim causation from the before-and-after responses.
Can I use these questions in SurveyTeams?
Copy the questions or download TXT, CSV, JSON, or a Markdown worksheet and adapt them in your own survey. The product CTA opens registration and does not import the example. Verify the features and terms available in your account.
Does the product screenshot contain this questionnaire?
It shows a separate synthetic event-feedback example used to demonstrate the real builder. Copy or download the questions on this page and adapt them in your own draft. Registration does not import them automatically.
Inside the product
Build and preview your questionnaire in SurveyTeams
Check the wording from an attendee’s perspective before using the draft with your event audience. The actual product screenshot shows a separate synthetic post-event demonstration; the example questions on this page are not already loaded in the product.
- Start a manual draft with a title that tells respondents why you are asking. Separate programming, facilities, and navigation concerns.
- Copy or download the relevant example questions above, then create and add the questions in your draft. Review the question notes before deciding which prompts to keep.
- Check the respondent preview, especially this wording: “Which part of the programme did you attend?” Include a way to say none or not applicable, and review your response-handling instructions.
Screenshots demonstrate creation and preview. Distribution and results are separate steps; availability varies by account and plan.
Build with SurveyTeams
Build your own festival visitor questionnaire.
Use these examples to draft your questionnaire. Create a survey draft, add questions, and check the respondent preview in SurveyTeams. Additional features depend on your account and plan.
Create your survey in SurveyTeams
Opens product registration. Example questions are not imported automatically.
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