Which agreement remains unclear?
An unclear agreement identifies the remaining working boundary after a conflict discussion. Ask about observable arrangements rather than private grievances or blame.
People at work / Survey guide
People at work · Practical survey guide
Team conflict repair survey
Understand unresolved working friction after a discussion.
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EXAMPLE INVITATION BRIEF
Help us understand this experience.
Understand unresolved working friction after a discussion.
- Who should respond
- People and team leaders who experienced the working arrangement
- When to ask
- Ask after someone has encountered the situation described in “Which agreement remains unclear?”, while they can still recall the details. For material testing, show the actual draft first; for planning, ask before the next relevant activity.
Before sending, explain handling, optional participation, and contact details. This example is not sent by the preview.
A useful starting point
Questions to understand the actual experience.
Understand unresolved working friction after a discussion. Use the prompts relevant to your audience and allow people to skip situations they did not encounter. Keep response handling consistent with what you explain in the invitation.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.
What behavior would rebuild trust?
A proposed behavior identifies an observable working change rather than a demand for personal reassurance. Discuss practical agreements and follow-up boundaries, without interpreting willingness to try them as evidence that conflict is resolved.
How should we revisit the agreement?
A preferred revisit method identifies a time or process for checking the agreement again. Agree participation and scope without treating the request as proof of resolution.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Which agreement remains unclear? What behavior would rebuild trust? How should we revisit the agreement?
Download the questions as text ↓
Examples to adapt, rather than a validated research instrument.
Choose the response format
Make room for the explanation.
| Question | Suggested format | What to preserve |
|---|---|---|
| Which agreement remains unclear? | Optional short text | Retain the specific point or condition described; avoid replacing it with an unexplained rating. |
| What behavior would rebuild trust? | Optional written explanation | Keep context that distinguishes different experiences. Avoid collecting accusations or private allegations. |
| How should we revisit the agreement? | Optional improvement suggestion | Keep the suggested change separate from whether it has been tested. Write a shared escalation agreement. |
Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.
Before you send it
Check what your wording assumes.
Would you agree that everything about team conflict repair was clear and easy?
Which agreement remains unclear?
The first wording combines an assumed positive outcome with two different judgments. The revised prompt asks about a specific experience and permits an inconvenient or uncertain answer.
Read the answers carefully
Keep the conclusion within the evidence.
Avoid collecting accusations or private allegations.
Participants leave with different escalation expectations. This is a synthetic example, not a customer result. Avoid collecting accusations or private allegations.
A worked interpretation example
From a comment to a practical next step.
Illustrative scenario. These are not customer results.
Keep the finding specific
Participants leave with different escalation expectations.
Choose an action to test
Write a shared escalation agreement.
Check the experience again
After trying the change, repeat “Which agreement remains unclear?” with people who experienced it. Check whether they still describe the original issue: participants leave with different escalation expectations. Compare explanations and sample context, rather than claiming the change caused an improvement.
From question to next step
Make the feedback useful.
Set the decision
Start with the decision: Understand unresolved working friction after a discussion.
Invite relevant voices
Invite people with relevant experience. Ask after someone has encountered the situation described in “Which agreement remains unclear?”, while they can still recall the details. For material testing, show the actual draft first; for planning, ask before the next relevant activity.
Choose an action
Write a shared escalation agreement.
Before you send it
Questions, answered.
Who should receive this questionnaire?
People and team leaders who experienced the working arrangement. Ask only about steps each person encountered; do not treat a voluntary response sample as representative.
When should I ask these questions?
Ask after someone has encountered the situation described in “Which agreement remains unclear?”, while they can still recall the details. For material testing, show the actual draft first; for planning, ask before the next relevant activity.
What should I investigate in the answers?
Participants leave with different escalation expectations. This is an illustrative pattern to look for, not a claim about your respondents. Avoid collecting accusations or private allegations.
What would a practical follow-up look like?
Write a shared escalation agreement. After trying the change, repeat “Which agreement remains unclear?” with people who experienced it. Check whether they still describe the original issue: participants leave with different escalation expectations. Compare explanations and sample context, rather than claiming the change caused an improvement.
How should I ask “What behavior would rebuild trust?”?
A proposed behavior identifies an observable working change rather than a demand for personal reassurance. Discuss practical agreements and follow-up boundaries, without interpreting willingness to try them as evidence that conflict is resolved. Use an optional written explanation when predefined choices would hide relevant context.
Can I use the questions in SurveyTeams?
Copy the prompts or download TXT, CSV, JSON, or a Markdown worksheet, then adapt them in your own survey. The CTA opens registration; it does not import this example automatically. Verify available features in your account.
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