Which task is difficult today?
Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: people need system access rather than another course.
Learning and training / Survey guide
Learning and training · Practical survey guide
Training needs interview survey
Clarify work problems before choosing training.
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YOUR DRAFTING BRIEF
Draft a questionnaire to help with this goal: Clarify work problems before choosing training. Include neutral questions and allow people to skip situations they did not experience. Do not assume: Do not assume every problem is a skill gap.
An example brief you can adapt. This preview does not call an AI service.
A useful starting point
Questions to understand the actual experience.
Clarify work problems before choosing training. Use the prompts relevant to your audience and allow people to skip situations they did not encounter. Keep response handling consistent with what you explain in the invitation.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.
What prevents completing it successfully?
Obstacles to completing a task distinguish missing knowledge from tools, permissions or process conditions. Investigate those conditions before selecting training; a reported difficulty does not establish that additional instruction is the right remedy.
What support besides training might help?
Turn the requested improvement into a testable next step. One illustrative action is: resolve access barriers before planning training.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Which task is difficult today? What prevents completing it successfully? What support besides training might help?
Download the questions as text ↓
Examples to adapt, rather than a validated research instrument.
A worked interpretation example
From a comment to a practical next step.
Illustrative scenario. These are not customer results.
Keep the finding specific
People need system access rather than another course.
Choose an action to test
Resolve access barriers before planning training.
Check the experience again
After trying the change, repeat “Which task is difficult today?” with people who experienced it. Check whether they still describe the original issue: people need system access rather than another course. Compare explanations and sample context, rather than claiming the change caused an improvement.
Choose the response format
Make room for the explanation.
| Question | Suggested format | What to preserve |
|---|---|---|
| Which task is difficult today? | Optional short text | Retain the specific point or condition described; avoid replacing it with an unexplained rating. |
| What prevents completing it successfully? | Optional written explanation | Keep context that distinguishes different experiences. Do not assume every problem is a skill gap. |
| What support besides training might help? | Optional improvement suggestion | Keep the suggested change separate from whether it has been tested. Resolve access barriers before planning training. |
Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.
Before you send it
Check what your wording assumes.
Would you agree that everything about training needs interview was clear and easy?
Which task is difficult today?
The first wording combines an assumed positive outcome with two different judgments. The revised prompt asks about a specific experience and permits an inconvenient or uncertain answer.
From question to next step
Make the feedback useful.
Set the decision
Start with the decision: Clarify work problems before choosing training.
Invite relevant voices
Invite people with relevant experience. Ask after someone has encountered the situation described in “Which task is difficult today?”, while they can still recall the details. For material testing, show the actual draft first; for planning, ask before the next relevant activity.
Choose an action
Resolve access barriers before planning training.
Read the answers carefully
Keep the conclusion within the evidence.
Do not assume every problem is a skill gap.
People need system access rather than another course. This is a synthetic example, not a customer result. Do not assume every problem is a skill gap.
Before you send it
Questions, answered.
Who should receive this questionnaire?
Learners and facilitators involved in the described activity. Ask only about steps each person encountered; do not treat a voluntary response sample as representative.
When should I ask these questions?
Ask after someone has encountered the situation described in “Which task is difficult today?”, while they can still recall the details. For material testing, show the actual draft first; for planning, ask before the next relevant activity.
What should I investigate in the answers?
People need system access rather than another course. This is an illustrative pattern to look for, not a claim about your respondents. Do not assume every problem is a skill gap.
What would a practical follow-up look like?
Resolve access barriers before planning training. After trying the change, repeat “Which task is difficult today?” with people who experienced it. Check whether they still describe the original issue: people need system access rather than another course. Compare explanations and sample context, rather than claiming the change caused an improvement.
How should I ask “What prevents completing it successfully?”?
Obstacles to completing a task distinguish missing knowledge from tools, permissions or process conditions. Investigate those conditions before selecting training; a reported difficulty does not establish that additional instruction is the right remedy. Use an optional written explanation when predefined choices would hide relevant context.
Can I use the questions in SurveyTeams?
Copy the prompts or download TXT, CSV, JSON, or a Markdown worksheet, then adapt them in your own survey. The CTA opens registration; it does not import this example automatically. Verify available features in your account.
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Draft your own training needs interview questionnaire.
Use these examples to draft your questionnaire. Create a survey draft, add questions, and check the respondent preview in SurveyTeams. Additional features depend on your account and plan.
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Opens product registration. Example questions are not imported automatically.
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