Mobility and public places / Survey guide

Mobility and public places · A focused questionnaire

Walking tour route survey

Evaluate self-guided route directions.

Opens product registration. Example questions are not imported automatically.

Editable examplesPractical guidanceNo-code starting point

CHOOSE YOUR STARTING QUESTIONS

Keep only prompts your respondents can answer. All questions remain available below.

3 questions selected. Nothing is submitted.

Read the answers carefully

What these answers cannot establish.

Do not collect precise location traces.

Directions refer to removed storefronts. This is an illustrative pattern, not observed customer data. Do not collect precise location traces.

A useful starting point

Three questions for this specific decision.

Evaluate self-guided route directions. These prompts examine lost point, useful landmark, route revision. Choose only questions your audience can answer. A missing detail can be answered with none; do not assume an issue occurred.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

QUESTION 01

Where did you lose the route?

Read for lost point. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

QUESTION 02

Which landmark helped you navigate?

Read for useful landmark. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

QUESTION 03

What route detail should change?

Read for route revision. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Download the questions as text ↓

Examples to adapt, rather than a validated research instrument.

Before you send it

Check what your wording assumes.

BEFORE / LEADING

Would you agree that this entire experience was clear and easy?

AFTER / CONTEXTUAL

Where did you lose the route?

The first wording assumes a positive outcome and combines clarity with ease. The revised prompt asks about the concrete situation; respondents may report no difficulty.

A worked interpretation example

From a comment to a practical next step.

Illustrative scenario. These are not customer results.

01 / OBSERVE

Keep the finding specific

Directions refer to removed storefronts.

02 / INVESTIGATE

Choose an action to test

Replace unstable landmarks with durable ones.

03 / FOLLOW UP

Check the experience again

After testing this change—Replace unstable landmarks with durable ones.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Directions refer to removed storefronts.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.

From question to next step

Make the feedback useful.

01

Set the decision

Evaluate self-guided route directions.

02

Invite relevant voices

Ask after an adult respondent has encountered this specific situation. For draft-copy testing, show the actual material first; accept none or not applicable when the issue did not occur.

03

Choose an action

Replace unstable landmarks with durable ones.

Choose the response format

Make room for the explanation.

Suggested formats for this example questionnaire
QuestionSuggested formatWhat to preserve
Where did you lose the route?Optional free text; none or not applicable acceptedRead for lost point. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
Which landmark helped you navigate?Optional free text; none or not applicable acceptedRead for useful landmark. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
What route detail should change?Optional free text; none or not applicable acceptedRead for route revision. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.

Before you send it

Questions, answered.

Who should answer?

Adult visitors, travelers and service operators who encountered the described information or arrangement. Ask only about the step each person actually encountered; voluntary responses are not automatically representative.

What does the first question help explain?

Read for lost point. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. It supports this decision: Evaluate self-guided route directions.

What should I preserve in the second answer?

Read for useful landmark. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

How should I read the third answer?

Read for route revision. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. Do not collect precise location traces.

What would a practical follow-up look like?

Replace unstable landmarks with durable ones. After testing this change—Replace unstable landmarks with durable ones.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Directions refer to removed storefronts.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.

Can I load this automatically in SurveyTeams?

The page offers text, CSV, JSON and Markdown downloads plus manual copying. Registration does not import the questionnaire. Use account-supported features and verify your own response-handling arrangements.

Inside the product

Create a manual draft and check the questions

The real SurveyTeams screenshot shows a separate labelled synthetic event survey. It demonstrates the manual builder, not this questionnaire already loaded and not the task described in the software being evaluated.

  1. Start a draft with this decision in mind: Evaluate self-guided route directions.
  2. Copy or select only applicable questions from this page. Add them as optional text prompts; the download is an editorial definition, not a product importer.
  3. Preview the respondent wording. Do not collect precise location traces. Explain your actual response handling before distribution.

Creation and preview were exercised in the observed account. Distribution, results and other features are separate workflows and depend on account conditions.

Survey details form with a synthetic post-event feedback title and participant instructions.
Write the survey title and instructions. Actual SurveyTeams interface, captured 2026-10-01. Synthetic demonstration data where displayed.

Build with SurveyTeams

Adapt these questions in your own survey.

Use these examples to draft your questionnaire. Create a survey draft, add questions, and check the respondent preview in SurveyTeams. Additional features depend on your account and plan.

Create your survey in SurveyTeams

Opens product registration. Example questions are not imported automatically.

Learn about the product ↗

Continue exploring

Related feedback guides.