Mobility and public places / Survey guide

Mobility and public places · A focused questionnaire

Accessible map comprehension survey

Evaluate alternative map descriptions.

Opens product registration. Example questions are not imported automatically.

Editable examplesPractical guidanceNo-code starting point

PLAN A BOUNDED FOLLOW-UP

START WITH THIS OBSERVATION

Text directions rely on visual color references.

TEST ONE CHANGE

Use named landmarks and directional descriptions.

REVISIT THE EXPERIENCE

After testing this change—Use named landmarks and directional descriptions.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Text directions rely on visual color references.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.

Synthetic planning example. A repeat survey alone does not establish causation.

A worked interpretation example

From a comment to a practical next step.

Illustrative scenario. These are not customer results.

01 / OBSERVE

Keep the finding specific

Text directions rely on visual color references.

02 / INVESTIGATE

Choose an action to test

Use named landmarks and directional descriptions.

03 / FOLLOW UP

Check the experience again

After testing this change—Use named landmarks and directional descriptions.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Text directions rely on visual color references.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.

Choose the response format

Make room for the explanation.

Suggested formats for this example questionnaire
QuestionSuggested formatWhat to preserve
Which destination could you identify?Optional free text; none or not applicable acceptedRead for destination comprehension. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
What directional phrase was ambiguous?Optional free text; none or not applicable acceptedRead for ambiguous wording. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
What description would improve navigation?Optional free text; none or not applicable acceptedRead for description improvement. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.

Read the answers carefully

What these answers cannot establish.

Testing one format does not certify accessibility.

Text directions rely on visual color references. This is an illustrative pattern, not observed customer data. Testing one format does not certify accessibility.

A useful starting point

Three questions for this specific decision.

Evaluate alternative map descriptions. These prompts examine destination comprehension, ambiguous wording, description improvement. Choose only questions your audience can answer. A missing detail can be answered with none; do not assume an issue occurred.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

QUESTION 01

Which destination could you identify?

Read for destination comprehension. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

QUESTION 02

What directional phrase was ambiguous?

Read for ambiguous wording. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

QUESTION 03

What description would improve navigation?

Read for description improvement. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Download the questions as text ↓

Examples to adapt, rather than a validated research instrument.

From question to next step

Make the feedback useful.

01

Set the decision

Evaluate alternative map descriptions.

02

Invite relevant voices

Ask after an adult respondent has encountered this specific situation. For draft-copy testing, show the actual material first; accept none or not applicable when the issue did not occur.

03

Choose an action

Use named landmarks and directional descriptions.

Before you send it

Check what your wording assumes.

BEFORE / LEADING

Would you agree that this entire experience was clear and easy?

AFTER / CONTEXTUAL

Which destination could you identify?

The first wording assumes a positive outcome and combines clarity with ease. The revised prompt asks about the concrete situation; respondents may report no difficulty.

Inside the product

Create a manual draft and check the questions

The real SurveyTeams screenshot shows a separate labelled synthetic event survey. It demonstrates the manual builder, not this questionnaire already loaded and not the task described in the software being evaluated.

  1. Start a draft with this decision in mind: Evaluate alternative map descriptions.
  2. Copy or select only applicable questions from this page. Add them as optional text prompts; the download is an editorial definition, not a product importer.
  3. Preview the respondent wording. Testing one format does not certify accessibility. Explain your actual response handling before distribution.

Creation and preview were exercised in the observed account. Distribution, results and other features are separate workflows and depend on account conditions.

Question builder with a synthetic event feedback question and answer-type controls.
Write a free-text question. Actual SurveyTeams interface, captured 2026-10-01. Synthetic demonstration data where displayed.

Build with SurveyTeams

Adapt these questions in your own survey.

Use these examples to draft your questionnaire. Create a survey draft, add questions, and check the respondent preview in SurveyTeams. Additional features depend on your account and plan.

Create your survey in SurveyTeams

Opens product registration. Example questions are not imported automatically.

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Before you send it

Questions, answered.

Who should answer?

Adult visitors, travelers and service operators who encountered the described information or arrangement. Ask only about the step each person actually encountered; voluntary responses are not automatically representative.

What does the first question help explain?

Read for destination comprehension. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. It supports this decision: Evaluate alternative map descriptions.

What should I preserve in the second answer?

Read for ambiguous wording. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

How should I read the third answer?

Read for description improvement. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. Testing one format does not certify accessibility.

What would a practical follow-up look like?

Use named landmarks and directional descriptions. After testing this change—Use named landmarks and directional descriptions.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Text directions rely on visual color references.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.

Can I load this automatically in SurveyTeams?

The page offers text, CSV, JSON and Markdown downloads plus manual copying. Registration does not import the questionnaire. Use account-supported features and verify your own response-handling arrangements.

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